FAQs

Despana fine wines stand behind all the wines and spirits we sell.  If you open a bottle and find that is defective (corked), we will gladly exchange it for a bottle of equal or greater value.  The exchange is based upon what you paid for the item, not the item’s price the day you return it.  If you exchange an item for one of greater value, you will be asked to provide the retail price difference, along with any applicable taxes, at the time of the exchange.  We do not issue store credit.

 

Items to be returned are subject to evaluation by our staff, and must be accompanied by the original sales receipt and bottle.  The bottle should be at least ¾ filled.  There are no returns seven (7) days after purchase.  No returns or refunds for rare, old, limited, or last of bin items.

Free Delivery

Despaña is happy to offer free delivery, as long as delivery minimums are met:

There is a $50 pre-tax minimum for free deliveries within our "local" area - 14th st to Downtown Manhattan. To place an order for same day delivery, we encourage you to call the store at (212) 219-1550

Shipping

If you do not reach the minimums or live out of New York, you will see the delivery fee from Fedex before you check out.

Returns & Exchanges

TBD

Privacy Policy

TBD